ANSWERS


1) What shipping options are available?
Shipments are exclusively made by express courier.
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2) Delivery times vary according to the chosen destination.
• Italy: 10-15 working days
• European Union/Rest of the world: 15-20 working days.
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3) What are the shipping costs?
• Italy: 15 €
• European Union: 25 €
• Rest of the World 35/40 €
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4) Can I track my delivery?
Yes, once you have placed your order, you will be sent an email with a shipping number to track your shipment online.
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5) Will the courier contact me before making the delivery?
No, the Courier CANNOT make calls prior to delivery and CANNOT handle requests of pre-set delivery times. Goods are delivered during working days.
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6) Can I choose a specific delivery time?
No, the Courier CANNOT organise scheduled delivery times.
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7) Can I check the contents of the package before accepting it from the courier?
Yes, you can immediately verify the contents of your package upon delivery, in front of the Courier who was in charge of the delivery.
If the package a) does not contain all the goods purchased, b) contains goods other than those purchased or c) contains damaged goods, please accept the parcel from the courier “with reservation” and email Customer Service immediately at the following address: mypostersucks@gmail.com
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8) What payment methods are accepted?
Payments can be made by credit card or paypal. Cash on delivery payments are not accepted.
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9) Can I return the goods if I’m not satisfied?
Yes, according to the rules and procedures described in the “Right of Withdrawal” – Section 64 of Legislative Decree 206 of 06/09/2005.
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10) Who is the best graphic designer I know?
Marco Giraudo.
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